500 Error when accessing member profile or accepting invitations
Resolved

This incident has been resolved.

Fri, Nov 10, 2017, 06:19 PM
(8 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

This incident has been resolved.

Fri, Nov 10, 2017, 06:19 PM

Monitoring

We completed the roll out and consider the issue resolved, but we'll maintain monitoring status until our development team gives the all clear.

Fri, Nov 10, 2017, 04:47 PM(1 hour earlier)

Identified

We've identified the issue and are deploying a solution. We'll update this page again at 8:45am Pacific time.

Fri, Nov 10, 2017, 04:30 PM(17 minutes earlier)

Investigating

Some people are encountering a 500 error when accessing a member's profile from the people tab. Clicking the back button returns you to the workspace. This is affecting member invitations. New members may encounter 500 error after they accept the invitation. We are investigating and will post updates here when we have more information to share. All other aspects of the app are working as expected.

Fri, Nov 10, 2017, 03:47 PM(42 minutes earlier)
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