LiquidPlanner Classic: Inbound & Outbound Notifications Delayed
Resolved

Our notification queue is now empty, and notifications are functioning normally. This incident has been resolved.

Thu, Jun 9, 2022, 02:15 PM
(3 years ago)
·
Affected components

No components marked as affected

Updates

Resolved

Our notification queue is now empty, and notifications are functioning normally. This incident has been resolved.

Thu, Jun 9, 2022, 02:15 PM

Monitoring

We're starting to see email notifications going out again. We're monitoring the queue as the remaining notifications are sent.

Thu, Jun 9, 2022, 01:40 PM(35 minutes earlier)

Identified

We have nothing to report at this time. Notifications are still delayed.

Thu, Jun 9, 2022, 01:24 PM(15 minutes earlier)

Identified

Our email processing provider is currently experiencing an issue which affects both inbound and outbound notifications.

This means you will not receive an email when someone comments at you, or when there is a change to an item you own or follow. If you reply to a notification from your personal email client, it will not appear in the workspace as expected. Tasks created via email are not reaching the workspace in a timely manner.

All other aspects of LiquidPlanner are functioning normally. There is no impact to customer data.

Please log in to your workspace in order to:

View commentsComment on plan itemsView the activity stream on the Home tab for items you own or followCreate plan items

If you are trying to invite a new member to the workspace, please contact support@liquidplanner.com.

We'll update you as we know more. At a minimum, we'll post something here every 30 minutes. Thank you for your patience.

Thu, Jun 9, 2022, 12:55 PM(28 minutes earlier)
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